brand-marketing4

Every product has a drama hiding inside it

Most founders borrow clever language before they look at what their product actually is. Every product has an inherent drama hiding inside it. Here is how to find yours.

Most founders reach for the clever angle first. The borrowed metaphor. The word that sounds like growth or disruption or community. They dress their product in someone else’s language and wonder why nothing sticks.

I have spent most of my working life looking for something different. I call it inherent drama. It is in there, in almost every product and every service, no matter how plain or technical or humble. The drama is not manufactured. You do not hire it from an agency or conjure it with a smart tagline. You find it. You sit with the product long enough that it stops looking like every other product and starts revealing what it actually is.

That is the whole discipline. Everything else is decoration.

The Flaubert principle

There is a passage I have carried with me since school. Flaubert, describing the training of his students: “Whatever you want to say, there is only one word that will express it, one verb to make it move, one adjective to qualify it. You must seek that word, that verb and that adjective, and never be satisfied with approximations.”

He was talking about literature. But he was describing the only honest path in advertising.

What Flaubert asked of writers I ask of anyone who wants to sell something. Look at your product until it stops resembling every other product of its kind. Not the category. Not the USP. The actual thing, the actual person, the actual moment in their life before your product existed and after. Stay there until no other company could claim the description you have written.

That is where inherent drama lives.

What it is and what it is not

Inherent drama is not a trick. It is not manufactured emotion. It is not the borrowed energy of a celebrity association or a campaign built around a seasonal hook. Anyone who thinks consumers can be fooled or pushed around has a pretty low estimate of people, and that estimate will show up in the work.

Inherent drama has about it a quality of naturalness. When you find it and express it well, the reaction is not “nice ad.” The reaction is “yes, exactly.”

The Jolly Green Giant did not come from a strategy session. It came from looking at what a can of vegetables actually meant to a household where fresh produce was seasonal and uncertain. The canned pea was abundance made reliable, winter into summer, scarcity turned plenty. A gentle giant presiding over a valley was the dramatization of that truth, made warm and character-first and human. No borrowed interest. No cleverness. Just an honest thing, held up in the light and given a face.

The Maytag repairman sat alone and idle because the machine never broke. That is not a claim about features. That is the inherent drama of dependability, expressed through a character so lonely from lack of work that you felt it in your chest.

These characters outlasted every campaign that surrounded them. They outlasted the budgets, the agencies, the media formats, the decades. That is the compounding end state of finding the real drama in a product. Here is what it looks like when you are closing your first ten customers.

What this means when you have no budget

You do not need a character mascot. You do not need a production budget or a media plan. What you need is the real problem you actually solved and the specific person whose life got better because of it.

Find that person. Find the moment before your product existed in their day. Not the benefit category. Not the feature list. The actual friction. The workaround they had built, the time they were losing, the thing they told a friend about before they found you.

Describe that moment with the precision Flaubert demanded. Stay with it until you cannot confuse it with any other product in your market. Not “saves time,” but the specific kind of time. Not “easier,” but easier than the particular hell they were living with.

That precision is your inherent drama. It is believable because it is true. And nothing in advertising is more powerful than the simple, direct truth about a real thing.

Where most founders go wrong

The mistake is reaching for borrowed interest before looking hard enough at the real thing. Founders look at what other companies say and try to say it better. They reach for energy, aspiration, community, because those words feel large and safe.

Large and safe is the same thing as forgettable.

Sit with your product. Describe it the way Flaubert asked his students to describe a fire, until it stops looking like every other fire and starts looking like itself. The drama was always in there. Most founders stopped looking before they found it.

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